0-2yr B.E./B.Tech Bangalore M.E/M.Tech Software Engineer

Razorpay Off-campus drive| Hiring Product Engineer 2021| Apply now

Razorpay is Hiring Product  Engineer |B.E/B.Tech/M.E./M.Tech

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About Razorpay

Razorpay, a gathering of folks from various walks of life. Suave designers, magical engineers, sales hustlers, calm-as-rock customer champions are some just some of the very cool people you get to work with. The second India focused Y-Combinator startup; We score 9/12 on the Joel test and support the Programmer’s bill of rights.In just a year we have gone from nothing to a full fledged, modern and robust online payments system. Our customers swear by our tech and UX, and we are ecstatic to see people enjoy the results of our fanatic focus on making online payments simple and accessible.

Job Role:

  • Logging and keeping records of various issues to help the team prioritize fixes and automations, along with measuring the product quality.
  • Documenting troubleshooting and problem resolution steps.
  • Monitor alerting channels, analyze problems, diagnose and do occasional code fixes with low to medium complexity.
  • Taking ownership of technical issues and working closely with developers to resolve more complicated problems.
  • Work closely with product and developers to enhance the quality of existing products.
  • Resolving escalated customer complaints without the need for team lead intervention.
  • Address urgent issues quickly, work within and measure against customer SLAs.
  • Write scripts (shell, python, ruby, php) and aggressively automate manual / repetitive tasks.
  • Automate scripts / tasks for reporting and maintenance; and build anomaly detectors and alerting where ever applicable.
  • Develop smaller complexity features/enhancements in existing products.
  • Perform in-depth research and identify sources of production issues surrounding the application.
  • Work closely with business in managing day to day issues, resolve user queries.

Position- Product Engineer

Location– Bangalore

Experience– 1 year

Skills Required:

    • Knowledge of Unix / Linux based systems.
    • Experience working with MySQL and Redis and writing simple queries to get data for debugging issues.
    • Being able to creatively come up with solutions for various problems and implement them.
    • An in-depth understanding of the different products and ability to navigate through the code to debug and small fixes.
    • Hands on with any of the scripting languages like Bash, Python, PHP, Ruby.
    • Excellent analytical and logical thinking.
    • Quick troubleshooting and diagnosing skills.
    • Problem solving and debugging skills.
    • Ability to join the dots around multiple events occurring concurrently and spot patterns.

Desired Skills:

  • Good communication (written and verbal) skills
  • Always be a champion for our users!
  • Strong mentorship and learning attitude
  • Excellent communication skills in English (written and verbal)
  • Excited to work on a multicultural team spread across global offices
  • Responsible, reliable delivery and follow-through

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