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Cognizant Off-campus drive| Fresher Hiring 2021| Apply now

Cognizant is Hiring Fresher Software Engineer |B.E/B.Tech/MCA

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About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Job Role:

  • Administering and helping to manage Client’s Product support for the customers who call/chat or email in the support center.
  • Customer support to international customers over the phone for voice process (INBOUND and Outbound calling).
  • Client products to the customer (Analytics, YouTube etc).
  • Efficient and timely service delivery across teams for multiple clients They work closely with the functional leads to define overall strategies and processes to increase the efficiency and productivity within the process They work with BD team to increase the span of services and add new clients.
  • Create and manage Risk and mitigation plan based on discussion with project stake holders.
  • They serve all clients through Account managers or in a few cases without any intervention of an account manager through various applications.
  • Report to the manager on performance status and any escalations.

Position- PROCESS EXECUTIVE – DATA

Location– Hydeabad

Experience– Freshers

Skills Required:

    • Customer Service
    • Online/Digital Marketing
    • Gaining competence in own area and acquiring a higher level understanding of role, processes and procedures.
    • Effective oral and written communication skills.

Desired Skills:

  • Good communication (written and verbal) skills
  • Always be a champion for our users!
  • Strong mentorship and learning attitude
  • Excellent communication skills in English (written and verbal)
  • Excited to work on a multicultural team spread across global offices
  • Responsible, reliable delivery and follow-through

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